What should have been a 12 hour red-eye flight from Los Angeles to Las Vegas to Philadelphia to Providence (admittedly already one connection too many) turned into a 26 Los Angeles to Las Vegas to Phoenix to Baltimore to Providence ordeal. I can sympathize with the airlines about a freak blizzard in Denver wreaking havoc across the Western air systems but I do abhor the irresponsible and apathetic attitude which most of the US Airways agents took (except for one America West agent at Las Vegas who went out of her way for nearly an hour to help me figure out a way home by Christmas). Screw you US Airways!
Come to think of it, I did a little checking with Skytrax a while back and there are in fact only TWO four-star airlines in the US and NO five-star airlines. The two that get four stars? JetBlue and Frontier airlines. Neither UAL, nor Delta, nor US Airways, nor American Air, nor any of their bloated companions could even muster up enough motivation to clear up their complection and rise to four stars. Shameful! Even UAL first class now officially 5UX0RZ.
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